Privacy Policy and Data Security
Your trust matters—how we manage and protect your information is a top priority
Information We Collect and Purpose
We collect personal details you provide when contacting us—such as your name, business email, phone number, and any information necessary to facilitate communication or consultation. Data collected supports responsive, efficient service.
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→Name and business contact details
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→Correspondence content and feedback
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→Consultation request details
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→Analytical review history
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→Technical usage data (site visits, device type)
All data is processed in accordance with Australian privacy law. You have the right to access, correct, or request deletion of your data at any time. Please contact us for assistance with these rights.
How We Use Collected Data
Collected details enable us to respond to consultations, clarify requests, and enhance our financial communication services. The information may support analytical reviews or improve your experience on our site.
We do not sell, rent, or disclose your personal information except as required for lawful purposes, or to trusted vendors supporting our operations under confidentiality agreements.
Your Data Rights in Australia
You have the right to review, update, correct, or request deletion of your information. All requests are handled in compliance with the Australian Privacy Act and GDPR principles.
Right to Access
Request a copy of personal details held
Right to Rectification
Update inaccurate or incomplete data
Right to Erasure
Request deletion of personal data
Right to Portability
Receive your details in machine-readable form
Data Sharing and Disclosure
Your information is shared with selected service providers only as needed for technical or consultation processes. Disclosure for legal obligations is limited and precise.
We apply safeguards to ensure third parties keep your data confidential, using only the minimum necessary for our services. All partners comply with current regulations.
Safeguarding Your Information
We use secure server infrastructure and regular audits to protect against loss, misuse, or unauthorised access to personal data collected during consultations or site visits.
Access to your information is tightly controlled within our organisation, minimising risk and maintaining data integrity.
Contact Regarding Privacy
Address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61 8 7821 1922
Email: content@helivaraeo.com